Before you start
You need a PHB account. See Register as a patient and Patient sign-in.Sign in
Go to/login. You land on Home (/home). If your profile isn’t complete, PHB asks you to finish it first.
Your screen
On a computer, the left sidebar has:- Home, Care, Family, Records, Wallet, Consent.
- Quick links: Primary hospital, Book, Prescriptions, Help & tutorials.
- Talk to a nurse (soon) and Emergency.
- The search palette (⌘K or Ctrl+K) to jump to a page.
- A shield showing how many active consents you have. It opens Consent.
- A bell with unread notifications.
- A language switcher.
- Your account menu.
Home
Home shows your HPN, a record summary, allergies, consents, wallet and appointments. It also shows:- A Get started checklist.
- A yellow provisional banner with Verify NIN, if your HPN is provisional.
- A card to add a passkey.
- Quick actions: Book, Request a call from PHB, Talk to a nurse (soon), Emergency.
What you can do here
Request a call
The way to reach a real person at PHB.
Book care
Find a doctor and book a time.
Records and results
Your visits, results, conditions and medicines.
Consent and access requests
Decide who sees your record.
Share with a clinician
Share with a doctor who isn’t on PHB.
Family
Manage your children and relatives.
Wallet
Top up and pay for care.
Prescriptions
See prescriptions and ask for refills.
Talk to a nurse is not available yet. Use Request a call from PHB instead. A navigator calls you back and can pass you to a nurse.