Records and results

Before you start

You need a PHB account and to be signed in.

Open Records

Tap Records (/records).

Choose a tab

Overview shows your health record. Profile shows your personal details.

Open a section

Sections include encounters (visits), labs, conditions, medications and notes.

You can go straight to labs at /records?section=labs.

Read your visits, results, conditions, medicines and notes.
Add your own allergies and health history. Items you add yourself are marked as self-reported.
See medicines a pharmacy recorded for you, labelled by where they came from.
Download your record. See Download your record.
Share it. See Share with a clinician.

A result appears only once the lab has released it.
Some results are given to you by your doctor first. Until then, they don’t appear at all. Your doctor will talk to you and then release them.

Imaging and Documents are not built yet. They will be empty.

Problem	What to do
A test is missing	It may not be released yet, or your doctor may want to talk to you first. Ask your doctor.
Imaging or Documents is empty	These aren’t built yet.
You see “denied”	Your account has no HPN linked. Contact PHB.