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You decide who sees your record. A clinician asks, and you answer in the app.

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Before you start

You need to be signed in. Open Consent (/consent).

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Steps

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Approve or decline a request

1

Open the request

When a clinician asks, you get a notification. Open it, or go to Consent → Pending requests.
2

Read it

You see the Healthcare provider, their Licence, What they want to see and For how long.
3

Decide

Choose what to share and for how long, and grant it. Or click Decline.
4

Done

You see Access granted. and a receipt with the grantee, purpose, start and expiry.
You can’t start a grant from nothing. A clinician has to ask first. If you open an old request, you see This request isn’t available. If you’re with the clinician, they can send a code to your phone. Read the code to them. That gives them access there and then.

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Revoke access

  1. Open Consent.
  2. Find the active grant and revoke it.
  3. Choose a reason, such as I no longer want this party seeing my data.
  4. You see Access revoked.
The screen also explains what revoking can’t undo, such as information they already have.

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What you can do here

  • Approve, decline and revoke access.
  • Approve requests for a child you manage, from Family.

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Common problems