Skip to main content

Before you start

You need to be signed in. Open Prescriptions (/prescriptions).

Steps

See a prescription

  1. Tap a prescription in the list.
  2. You see the Medications and the Dispense history, including whether counselling was given.

Ask for a refill

1

Open the prescription

It must be active and have refills left.
2

Tap Request refill

Answer Are your symptoms the same? with Same as before or New symptoms.
3

Add a note (optional)

Use Notes for your doctor (optional).
4

Send

Tap Send refill request. The request goes to the doctor who prescribed it. You are told when they decide.

What you can do here

  • See every prescription and its dispense history.
  • Request refills.

Common problems