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This guide is for staff with the role owner or admin at a hospital.

Before you start

You need:
  • Your invite accepted. The first owner is invited by PHB when the hospital is created. Everyone else is invited by an owner or admin.
  • Your work email, password and authenticator app. See Staff sign-in.
  • Until your hospital is live, the guided setup. See Set up your hospital.

Sign in

  1. Go to /hospital/login and enter your authenticator code.
  2. You land on /hospital.

Your screen

  • Before go-live, /hospital shows the guided setup card and a checklist: Facility profile, At least one site, Departments & wards, Tariff catalog.
  • After go-live, /hospital shows the operations dashboard.
  • The quick cards are Configuration, Staff directory and Invite staff.
  • Owners and admins see every menu in the sidebar: Front desk, Operations, Staff, Configuration, Tariffs, Billing, Compliance.
  • Items marked Not available yet are greyed out. See Feature status.
  • Press ⌘K (Ctrl+K on Windows) to search inside your facility.

What you can do here

Set up your hospital

The 6-step setup wizard.

Invite staff

One at a time, or many from a CSV.

Manage staff

Roles, suspension, resets, offboarding.

Roles at your facility

What each of the 10 roles can do.

Departments, wards and beds

Map your building.

Bed board and admissions

See occupancy and the admission queue.

Pricing and tariffs

Your price list and the co-sign rule.

Workflows you are part of

When something goes wrong