Manage staff - PHB Docs

Before you start

You need the role owner or admin.

Open the staff directory

Click Staff directory on /hospital, or Staff in the sidebar. This opens /hospital/staff.

Open a person

Click their name to open their page.

Make your change

Use the section you need, described below.

Section	What you can do
Roles	Add a role with Add a role…, or remove one. A person can hold more than one role.
Service lines	Choose the services a clinician offers, so patients and the Care Line can find them.
Sign-in & recovery	Reset password emails them a one-time link to choose a new password. Reset two-factor lets them set up a new authenticator. You never see their password.
Employment status	Set Active, On leave or Suspend. Suspended staff can’t sign in.
Offboard	Remove them from your facility. You are asked Offboard this member from this facility? first.
Pending invite	Resend invite if they haven’t accepted yet.

Only an owner can remove the owner role from someone.
A facility must always keep at least one owner. You can’t remove the last one.
License & credentials on this page is not available yet. Staff verify their own licence through onboarding.

What you see	Why
Only an owner may revoke owner	You are an admin, not an owner.
That action was rejected.	A rule blocked it, such as removing the last owner.
This member has been offboarded.	They no longer work here.