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When a patient registers your hospital as their primary hospital, or transfers in, a registration fee may be due. Collecting it opens their file.

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Before you start

You need the role cashier (or finance, owner or admin).

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Steps

1

Open the Cashier window

Go to /hospital/billing/cashier.
2

Find the patient

Look under Registration fees · cash awaiting. Each row says New registration or Transfer in, and the Cash due.
3

Collect

Take the payment and click Collect cash.
4

Done

You see Registration fee collected — the file is now active.

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Where these fees come from

  • A patient registers at your hospital from the patient app.
  • The Care Line opens a file for a caller at your hospital. The caller pays at the facility.
  • The front desk records it during registration, if your facility takes payments at reception.

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Common problems