Skip to main content
When your facility’s owner or admin adds you to PHB, you get an invite email. You use it once to choose your password.

​
Before you start

You need:
  • The invite email. It goes to your work email.
  • A phone with an authenticator app, for your first sign-in.

​
Steps

1

Open the link in the email

The link opens the Set your password page. It shows the facility that invited you. If you only have a code, open Open your invite and paste the Invite link or code.
2

Choose your password

Enter a New password of at least 8 characters, then Confirm password. Don’t reuse a password from elsewhere. You choose it. Nobody else sets it.
3

Sign in

You see Invite accepted. You can sign in now. Go to your sign-in page. See Staff sign-in.
4

Set up your authenticator

On your first sign-in, PHB shows Set up your authenticator. Scan the code with your authenticator app and enter the 6-digit code.
5

Finish your licence onboarding if you are clinical

Doctors, nurses, pharmacists and lab scientists verify their licence next. See Doctor onboarding, Nurse onboarding, PCN verification or Lab onboarding.

​
Common problems