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Your roles belong to a facility. If you work at two hospitals, you hold a separate role at each one.

Before you start

You need roles at more than one facility. Your owner or admin at each facility gives you these.

Steps

1

Sign in as usual

Use your work email, password and authenticator code.
2

Pick the facility

PHB shows Choose a facility (/hospital/select-tenant). Each facility is listed with your role there. Choose the one you are working at today.
The Choose a facility screen listing two facilities, each with the CASHIER role.

Synthetic user with a cashier role at two demo facilities.

3

Work there

Everything you see now belongs to that facility: its staff, beds, tariff and invoices. The top bar shows the facility and your role there.

What you can do here

  • Choose which facility you are working at after sign-in.

Things to know

  • Doctors: there is no facility switch inside the clinical workspace yet. Today’s facility is marked soon.
  • Pharmacists: if you are a pharmacist at more than one pharmacy, PHB uses the first one. There is no picker yet.
  • Picking a facility does not grant anything. PHB checks your role again on every action.
  • The facility name in the top bar is display only. It shows a small arrow, but clicking it does nothing. It is not a switcher.
  • Your roles are read when you sign in. If an owner adds you to a second facility, sign out and sign in again before it shows up.

Common problems