What exists in PHB today
The only feature-request form inside PHB is in the doctor’s Clinical Tools library.
Search the library
Open Tools in the clinical sidebar (/clinical/tools) and search for what you need.
Click Request this tool
The button appears only when your search finds nothing.
Describe it
Give it a title (your search is filled in), pick a type (tool, feature, integration, data or other), and write a short briefing: what you need and why.
Send
You see that the request was sent to the PHB team’s review queue.
PHB’s team reviews these. They set a status (new, reviewing, planned, in progress, shipped or declined), a priority and a note.
Not built yet: a screen where you can see the status of your own request. You are not notified when its status changes.
Everyone: Was this helpful?
At the bottom of each guide in Help & guides, tap No and say what you needed. PHB’s team reads these. This is for guide quality, not new features.
Everyone else: recommended process
Nurses, front desk, cashiers, pharmacists, lab scientists, hospital admins, the Care Line and patients have no feature-request form in PHB yet.
The process below is recommended, not built into PHB. Agree it with PHB before relying on it.
Recommended: PHB’s team raises a GitHub issue in the PHB repository for each request, using this template. Staff send the details to their owner or admin, who passes them to PHB.
Never put patient names, HPNs, phone numbers, results or diagnoses in a request or a screenshot.