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Referrals

Open Referrals (/clinical/referrals). You need the role clinician. You write and sign a referral yourself. PHB records and routes it. It never decides it. Click Sign & send referral. The patient is told, and gets a reference such as REF-XXXX-XXXX. They choose the specialist and book, with the list already filtered to your specialty. You can only refer a patient you have a booked consult with, or active consent from. Otherwise you see an error saying so.
A referral does not give the specialist access to the record. The specialist still needs the patient’s consent. The patient sees a prompt about this when they open the referral.

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Status

The list Referrals you’ve written shows where each one stands. The receiving side for specialists is Not built. There is no screen where a specialist accepts or completes a referral.

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Routine recalls

On the same page you can set a routine recall: a reminder for the patient to come back in some weeks or months. Reasons are generic (for example annual check-up). The patient books, snoozes or dismisses it.

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How patients find care

Patients open Care (/care) and pick what they need in plain language, such as a general doctor or a specialty. This narrows the list to doctors who treat that need. They can then narrow by language, availability and price. Search starts with who can treat the patient. It does not ask about symptoms and it does not recommend a doctor. A routing questionnaire is not built. See Book care.