> ## Documentation Index > Fetch the complete documentation index at: https://docs.phbhealth.com/llms.txt > Use this file to discover all available pages before exploring further. # Glossary > Plain meanings for the words you will see on PHB screens. ## Identity | Term | Meaning | | - | - | | **HPN** | Health Point Number. A patient's lifelong PHB number, shown as `PHB-0000-0000-0000`. See [The HPN](/getting-started/the-hpn). | | **Provisional** | An HPN or record whose NIN has not been checked yet. The patient can still get care. | | **Verified** | An HPN whose NIN has been checked. | | **NIN** | National Identification Number, issued by NIMC. Not needed to register or to get care. | | **Persona** | Which "you" you are signed in as: a patient, or a member of staff. A doctor can switch to **My health** to see their own record as a patient. | | **Acting-as banner** | The bar that shows when a staff member is viewing their own patient record, with a link back to the staff view. | ## Facilities and roles | Term | Meaning | | - | - | | **Facility** | A hospital, pharmacy or lab on PHB. | | **Front door** | The sign-in page for one kind of user, such as `/hospital/login` or `/lab/login`. | | **Role** | What you are allowed to do at a facility. Shown in code style, exactly as PHB stores it: `owner`, `admin`, `finance`, `medical_director`, `cashier`, `receptionist`, `clinician`, `nurse`, `pharmacist`, `lab_tech`. | | **Patient** | `patient`. Every registered patient holds this role. | ## Licences | Term | Meaning | | - | - | | **MDCN** | Medical and Dental Council of Nigeria. A verified MDCN licence is what lets a doctor use the clinical workspace. | | **NMCN** | Nursing and Midwifery Council of Nigeria. Needed for a nurse to record vitals, triage, handover and tasks. | | **PCN** | Pharmacy Council of Nigeria. Covers the pharmacist (person) and the pharmacy (premises). | | **MLSCN** | Medical Laboratory Science Council of Nigeria. Needed to release lab results. | | **CAC** | Corporate Affairs Commission. A pharmacy's company registration. | | **Onboarding** | The steps where you enter your licence so PHB can verify it. | ## Access and consent | Term | Meaning | | - | - | | **Consent** | The patient's permission for a clinician to see their record. | | **Access request** | A request a clinician sends to the patient's app. The patient approves or declines it. | | **Consent code** | A code sent to the patient's phone. The patient reads it to the clinician to give access there and then. | | **Treatment basis** | Limited access while the patient is present. It covers this visit and a non-sensitive summary. | | **Emergency override** | Full access in an emergency, also called "break-glass". You must give a reason. The patient is told, and it is reviewed. | | **Identity confirm** | The "who are you?" check. It confirms identity but never blocks care. | | **Access log** | The patient's list of who opened their record and when. | | **Share link** | A link plus passphrase a patient gives to a clinician who is not on PHB. It expires. | | **Guardian** | A patient who manages a child's or another person's record. | | **Hand-off at 18** | When a child turns 18, they take over their own record and the guardian's access drops to view-only. | | **Sensitive result** | A lab result the patient sees only after their doctor releases it to them. | | **Release to patient** | The doctor's action that lets the patient see a held result. | ## Clinical | Term | Meaning | | - | - | | **Encounter** | One visit, with its note. | | **SOAP note** | Subjective, Objective, Assessment, Plan. The note format in an encounter. | | **Sign** | Finalising an encounter. After signing you can't edit it. | | **Addendum** | A correction added after signing. The original stays as it was. | | **Triage** | The nurse's first check. **Acuity** is red, yellow or green. | | **Vitals** | Observations such as temperature, pulse and blood pressure. | | **Ward board** | A view of beds and patients on a ward. | | **Fluid balance** | The record of fluids in and out for an admitted patient. | | **Handover** | Passing a patient to the next nurse, using SBAR (Situation, Background, Assessment, Recommendation). | | **Prescription** | A signed medicine order. It can't be cancelled after signing. | | **Refill** | A repeat of a prescription. The patient requests it and the prescriber approves or declines. | | **Allergy block** | PHB stops a prescription or dispense that matches a recorded allergy, unless you give an override reason. | | **Substitution** | Dispensing a different drug from the same class, with a reason. | | **Partial dispense** | Giving part of the quantity now and the rest later. | | **Medication record** | A pharmacy record of an over-the-counter sale or an outside prescription. | | **ADR** | Adverse drug reaction. | | **Accession** | Logging a specimen into the lab. | | **Specimen** | The sample, such as blood or urine. | | **Release (lab)** | Making a result final. Needs a verified MLSCN licence. | ## Money | Term | Meaning | | - | - | | **Wallet** | The patient's PHB balance. | | **Hold** | Money set aside in the wallet when a patient books. It is taken when the visit is confirmed, or released if it is cancelled. | | **Pay at the desk** | Paying in person at the facility instead of from the wallet. | | **Registration fee** | The fee to "open a file" at a hospital, also called primary-hospital registration. | | **Primary hospital** | The hospital a patient registers with as their main one. | | **Tariff** | A facility's price list. | | **Co-sign** | A second person's approval. Needed for price changes of more than 5%. | | **Claim** | A bill to an insurer or NHIA. | | **Payout** | Money PHB pays to a facility. | | **Reconciliation** | Checking payments against records. | ## Channels | Term | Meaning | | - | - | | **USSD** | Dial `*347*731#` on any phone to register or ask for help. | | **Request a call** | Asking the Care Line to call you back, at `/care/callback`. | | **Care Line** | PHB's human help line. | | **Disposition** | The outcome a Care Nurse records after a call. | ## Status words | Term | Meaning | | - | - | | **Live** | Works today. | | **Soon** / **Not available yet** | Shown on screen but greyed out. | | **Not built** | Planned, with nothing to use yet. | | **Awaiting clinical sign-off** | Built, but waiting for PHB's chief medical officer to approve the clinical content (decision D-006). | | **Proposed** | A decision that is not yet agreed. Don't treat it as a rule. | This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.