> ## Documentation Index
> Fetch the complete documentation index at: https://docs.phbhealth.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cashier

> Your guide as a cashier: the Cashier window, invoices and taking payments.

This guide is for staff with the role `cashier`.

## Before you start

You need:

* [ ] An account with the role `cashier`. Your owner or admin invites you.
* [ ] Your work email, password and authenticator app. See [Staff sign-in](/account/staff-sign-in).
* [ ] Your facility to have a live tariff (price list). Without one, invoices can't be issued.

## Sign in

1. Go to `/hospital/login`, then enter your authenticator code.
2. You land on `/hospital`. Click **Cashier window**. This opens `/hospital/billing/cashier`.

## Your screen

<Frame caption="The hospital dashboard for a cashier, shown here with a demo account at a demo facility. Your numbers will differ.">
  <img src="https://mintcdn.com/phbhealth/GtJnfqFNgZgyAOW8/images/guides/cashier-dashboard.jpg?fit=max&auto=format&n=GtJnfqFNgZgyAOW8&q=85&s=65bee244a04818dd1794364960b33ff5" alt="The hospital dashboard as a cashier sees it, with Find check in and Cashier window shortcuts and tiles for beds, staff, tariff and invoices." width="1070" height="815" data-path="images/guides/cashier-dashboard.jpg" />
</Frame>

The Cashier window shows:

* Today's totals: **Collected · today**, **Open**, **Drafts**, **In dispute**.
* **Pay at the desk**: visits waiting for cash.
* **Registration fees · cash awaiting**: patients who need to pay to open a file.
* Invoices for your facility, with **Take payment** or **Take co-pay**.
* **Look up patient** and **New invoice**.

## What you can do here

<CardGroup cols={2}>
  <Card title="Collect payments" icon="money-bill" href="/guides/cashier/collect-payments">
    Take cash, card or transfer for visits and invoices.
  </Card>

  <Card title="Registration fee" icon="folder-open" href="/guides/cashier/registration-fee">
    Collect the fee to open a patient's file.
  </Card>
</CardGroup>

## What a cashier can't do

* Change prices. That is `owner` or `finance`.
* Approve large refunds. That needs Finance.
* See clinical records.

## When something goes wrong

* [Why can't I...?](/troubleshooting/why-cant-i)
* [Access denied and missing menus](/troubleshooting/access-denied-and-missing-menus)
* [Feature status](/reference/feature-status)


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